When you bring in your items, I will give you a card that will tell your "Pick Up Window" or when to come back for your items. Typically, the first day will be 7 days from the day you drop off and the final day will be 6 days after that.
Between when you drop off and the first day of your pickup window, I will go through your items and separate them between items I would like to have for the store and items that I am giving back.
From the items I think would be a fun fit for the store, I will have a cash offer prepared. The Cash offer is based on a number of things including brand, condition, desirability, and 13 years of pricing experience.
I do not make an itemized what I take, so if that is something that is important to you, I recommend writing a list of what you bring ahead of time for your own records.
When you come to settle up, based on the dates on your card, I will give you any "No Thank You's" back and present your cash offer. If you are not happy with your cash offer, you can decline and take everything home with you. Your cash offer is considered "All or nothing."
If you would like to decline the cash offer and take everything home, that is okay!
If you do decline the cash offer, your month will be considered "spent" and you are not able to drop off additional items until the next month.
If you do not come and get your items by the last day of your pickup window, your cash offer will be considered automatically accepted. That means that, after the final day of your pick up window, you are not able to say no thank you to your cash offer.
"No Thank You" items will still go home with you and you will still be paid for accepted items. If you are interested in the ability to say "no" to the cash offer, you will need to be sure you, or an authorized person, get here to settle up within your pickup window.
Anyone can settle up on your behalf, but I need to know their first and last name ahead of time and they must provide a photo ID before I will release your cash or items to them.
Can someone settle up for me?
Anyone can settle up on your behalf, but I need to know their first and last name ahead of time and they must provide a photo ID before I will release your cash or items to them.
What if I do not drop off in a month?
If you do not drop off your 30 items between the first and the last day of the month, you have skipped that month and cannot redeem it during another month.
Example, if your package includes April and you do not drop off in April, you cannot drop off twice in May.
COMBO VIP
What is the Combo VIP Pass?
The Combo VIP Pass allows you to drop off 30 seasonal items at your luxury for 7 months!
No Lines, No Waiting! Once your package begins, you are able to bring your 30 items anytime during store hours.
This will be for a drop off. I am not able to go through your items on the spot, so please bring them in a sturdy bag/box/bin that is clearly labeled with your name on it. You will get this back!
What Months can I drop off in?
With a Spring/Summer VIP Pass you can drop off in April 2026, May 2026, June 2026, July 2026, August 2026, September 2026, and October 2026.
What kind of things can I bring?
What Happens When I Drop Off?
When you bring in your items, I will give you a card that will tell your "Pick Up Window" or when to come back for your items. Typically, the first day will be 7 days from the day you drop off and the final day will be 6 days after that.
Between when you drop off and the first day of your pickup window, I will go through your items and separate them between items I would like to have for the store and items that I am giving back.
From the items I think would be a fun fit for the store, I will have a cash offer prepared. The Cash offer is based on a number of things including brand, condition, desirability, and 13 years of pricing experience.
I do not make an itemized what I take, so if that is something that is important to you, I recommend writing a list of what you bring ahead of time for your own records.
When you come to settle up, based on the dates on your card, I will give you any "No Thank You's" back and present your cash offer. If you are not happy with your cash offer, you can decline and take everything home with you. Your cash offer is considered "All or nothing."
What if I would like to decline the cash offer?
If you would like to decline the cash offer and take everything home, that is okay!
If you do decline the cash offer, your month will be considered "spent" and you are not able to drop off additional items until the next month.
If you do not come and get your items by the last day of your pickup window, your cash offer will be considered automatically accepted. That means that, after the final day of your pick up window, you are not able to say no thank you to your cash offer.
"No Thank You" items will still go home with you and you will still be paid for accepted items. If you are interested in the ability to say "no" to the cash offer, you will need to be sure you, or an authorized person, get here to settle up within your pickup window.
Anyone can settle up on your behalf, but I need to know their first and last name ahead of time and they must provide a photo ID before I will release your cash or items to them.
Can someone settle up for me?
Anyone can settle up on your behalf, but I need to know their first and last name ahead of time and they must provide a photo ID before I will release your cash or items to them.
What if I do not drop off in a month?
If you do not drop off your 30 items between the first and the last day of the month, you have skipped that month and cannot redeem it during another month.
Example, if your package includes April and you do not drop off in April, you cannot drop off twice in May.
Fall/Winter VIP
What is the Fall/Winter VIP Pass?
The Fall/Winter VIP Pass allows you to drop off 30 seasonal items at your luxury for 3 months!
No Lines, No Waiting! Once your package begins, you are able to bring your 30 items anytime during store hours.
This will be for a drop off. I am not able to go through your items on the spot, so please bring them in a sturdy bag/box/bin that is clearly labeled with your name on it. You will get this back!
What Months can I drop off in?
With a Fall/Winter VIP Pass you can drop off in August 2026, September 2026, and October 2026.
What kind of things can I bring?
What Happens When I Drop Off?
When you bring in your items, I will give you a card that will tell your "Pick Up Window" or when to come back for your items. Typically, the first day will be 7 days from the day you drop off and the final day will be 6 days after that.
Between when you drop off and the first day of your pickup window, I will go through your items and separate them between items I would like to have for the store and items that I am giving back.
From the items I think would be a fun fit for the store, I will have a cash offer prepared. The Cash offer is based on a number of things including brand, condition, desirability, and 13 years of pricing experience.
I do not make an itemized what I take, so if that is something that is important to you, I recommend writing a list of what you bring ahead of time for your own records.
When you come to settle up, based on the dates on your card, I will give you any "No Thank You's" back and present your cash offer. If you are not happy with your cash offer, you can decline and take everything home with you. Your cash offer is considered "All or nothing."
What if I would like to decline the cash offer?
If you would like to decline the cash offer and take everything home, that is okay!
If you do decline the cash offer, your month will be considered "spent" and you are not able to drop off additional items until the next month.
If you do not come and get your items by the last day of your pickup window, your cash offer will be considered automatically accepted. That means that, after the final day of your pick up window, you are not able to say no thank you to your cash offer.
"No Thank You" items will still go home with you and you will still be paid for accepted items. If you are interested in the ability to say "no" to the cash offer, you will need to be sure you, or an authorized person, get here to settle up within your pickup window.
Anyone can settle up on your behalf, but I need to know their first and last name ahead of time and they must provide a photo ID before I will release your cash or items to them.
Can someone settle up for me?
Anyone can settle up on your behalf, but I need to know their first and last name ahead of time and they must provide a photo ID before I will release your cash or items to them.
What if I do not drop off in a month?
If you do not drop off your 30 items between the first and the last day of the month, you have skipped that month and cannot redeem it during another month.
Example, if your package includes August and you do not drop off in August, you cannot drop off twice in September.